Solutions

  • Outage Management (OMS)

    Offering superior performance, ease of use, reliability and value, dataVoice's Outage Management Solutions allow utilities to better manage, predict and prevent outages while measurably enhancing customer service. More…

  • Interactive Voice Response (IVR)

    Provide service at your customer's convenience, account information, pay by credit card, extension requests, meter readings, etc. with an IVR (Interactive Voice Response) system. More…

     

  • Mobile Application Suite

    In keeping with our tradition of leading the Outage Management industry with innovative and "first to market" applications, we continually look at ways to integrate today's leading edge technology into our products and solutions. In 2011, we announced support for Apple and Android devices with the Outage Management System that allowed users to view and manage outages remotely.
    Over time, we have continued to develop "Mobile" applications for utility consumers, managers, and lineman. More…

 

 

  • Work Force Management

    The dataVoice Mobile Work Force Management System provides real-time, accessible, interactive information that field crews need to get their jobs done as quickly and efficiently as possible. More…

  • GIS Solutions for ESRI (GIS)

    From our "New Mobile ESRI GIS and Asset Management Solutions", to publishing Geometric Network Connectivity from ESRI, AutoCad, MicroStation and other GIS Solutions, dataVoice provides a wide range of GIS Solution services. More…

  • Vehicle Tracking (AVL)

    With AVL (Automatic Vehicle Location) integration, you can improve safety, significantly reduce outage response times, and more effectively manage crews. More…