Advanced metering infrastructure (AMI) provides a clear way for utility providers to become quicker and more effective in the way they monitor resource generation and consumption, but are organizations actually … Continue reading “Is your utility making the most of AMI?”
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Connect with modern utility customers through mobile apps
There’s an app for everything today, or at least that’s how it seems. Anything possible on a computer is also available via smartphone or tablet, powered by user-friendly applications. If … Continue reading “Connect with modern utility customers through mobile apps”
5 reasons utility software enhances efficiency
While many utility providers are still relying on manual processes for important functions such as outage management and customer communication, the limitations of this model are starting to show. Too … Continue reading “5 reasons utility software enhances efficiency”
Winter brings extra utility outage hazards: Be prepared with a new OMS
While every season brings its own hazards and risks for utility providers’ ability to bring consistent service to their customers, the winter can be especially harsh. The risks associated with … Continue reading “Winter brings extra utility outage hazards: Be prepared with a new OMS”
Don’t let excessive paperwork bog down your utility’s outage management
When searching for factors that are limiting your utility’s workflows and making your organization less efficient, paperwork may not spring immediately to mind. After all, tasks such as filing reports … Continue reading “Don’t let excessive paperwork bog down your utility’s outage management”
Outage response with an OMS: Faster, smoother, less wasteful
To invest in any new technology, utility leaders need to see evidence that it can deliver real results. Otherwise, it’s hard to justify a budget line item. Fortunately, there is … Continue reading “Outage response with an OMS: Faster, smoother, less wasteful”
Empower your utility by integrating your OMS with other systems
The true power of a modern outage management system (OMS) doesn’t come from that single piece of software. Rather, utilities can integrate their OMS deployments with other key technology tools … Continue reading “Empower your utility by integrating your OMS with other systems”
How far has outage management technology come – and what’s next?
Utilities know their relationship with customers is based on trust. Consumers of power, water and gas rely on their utility providers to keep service consistent, and to quickly rectify any … Continue reading “How far has outage management technology come – and what’s next?”
The advantages of highly efficient communications during a utility outage
Your energy utility is never quite as exposed as it is during an outage. This is the time when your response to the issue can shape customer perception. At most … Continue reading “The advantages of highly efficient communications during a utility outage”
OMS energy and outage response
The way your electric utility organization responds to energy outages may define it in the eyes of members. This means reduced outage durations can translate into better relationships with your … Continue reading “OMS energy and outage response”