Vancouver, BC and Atlanta, GA | Harris Utilities Group, a leading provider of advanced enterprise software solutions, and PayGo®, a leading provider of Prepay software and utility payment solutions have entered into a strategic relationship whereby Harris will be reselling and implementing PayGo software and services. PayGo solutions are uniquely designed to provide utility customers … Continue reading “Harris Utilities Group And PayGo Enter Into Strategic Relationship”
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Winter work: Understanding the dangers of wind chill
Wind chill poses a serious threat to utility workers navigating the outdoors during the winter months, promoting the development of fast-moving, deadly health conditions.
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Managing wildfire response operations
Electric companies working in regions in which wildfires occur must address the hazards that accompany this work by developing and deploying response strategies that keep field crews safe, while facilitating power restoration.
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How utilities can empower linemen through cutting-edge technology
There are numerous solutions on the market that can help utilities better support their linemen. Here are a few of those options.
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How utilities can protect linemen from the summer heat
Electric companies must develop and deploy strategies for protecting linemen from the summer heat.
Continue ReadingdataVoice Launching New Customer Support Software
dataVoice support department is moving to a new “Team Support” application. When submitting a new service request via email (support@datavoiceint.com) or phone, you will receive an automated reply indicating a ticket has been created for you. This new system will track all information regarding the service ticket including phone and email correspondence. Make sure to … Continue reading “dataVoice Launching New Customer Support Software”
dataVoice Begins Augmented Reality Project
dataVoice has launched an Augmented Reality/Virtual Reality Initiative. This project involves three basic use cases for AR in the field: View Work Items in glasses (from Lineman App) “See You – See Me” feature allows field workers to share what they are seeing in the field for improved training View GIS Asset data – see … Continue reading “dataVoice Begins Augmented Reality Project”
Report: Hackers have infiltrated the US electrical grid
The U.S. Computer Emergency Readiness Team recently released an explosive report outlining numerous instances in which hackers targeted critical American infrastructure, including the national power grid.
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How utilities are helping customers reduce their electric bills
Many utilities have begun implementing strategies aimed at reducing customer electric bills and cultivating loyalty in an increasingly competitive environment. Here are some of those methodologies.
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Can blockchain technology transform the U.S. power grid?
In recent years, utilities have been looking for innovations capable of accelerating power grid modernization. Blockchain has the potential to support such efforts.
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