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How the right technology allows flexible utility working models

In recent months, utilities have discovered the value of flexible working models beyond the standard 9-to-5 in-office style. Often, this wasn't by choice. With COVID-19 and the related lockdowns forcing … Continue reading “How the right technology allows flexible utility working models”

How does consolidated outage management improve your utility’s performance?

Outage management is a time-sensitive process, and every minute your power, water, internet or waste water utility wastes during a crisis can lead to a damaged reputation with your customers. … Continue reading “How does consolidated outage management improve your utility’s performance?”

Winter brings extra utility outage hazards: Be prepared with a new OMS

While every season brings its own hazards and risks for utility providers’ ability to bring consistent service to their customers, the winter can be especially harsh. The risks associated with … Continue reading “Winter brings extra utility outage hazards: Be prepared with a new OMS”

Don’t let excessive paperwork bog down your utility’s outage management

When searching for factors that are limiting your utility’s workflows and making your organization less efficient, paperwork may not spring immediately to mind. After all, tasks such as filing reports … Continue reading “Don’t let excessive paperwork bog down your utility’s outage management”