dataVoice Client FAQ

Q: Why did dataVoice select Harris Computer? A:            dataVoice is successful because of the longstanding commitment to its clients and employees. Knowing that Harris has a long and successful history of keeping companies running smoothly was a key factor in their selection of Harris. Harris offers dataVoice and its valued clients the high quality management … Continue reading “dataVoice Client FAQ”

Harris Group acquires dataVoice International

MCKINNEY, Texas – Oct. 17, 2017 – The Harris Utilities Group, a leading provider of advanced enterprise software solutions, has acquired utility systems innovator dataVoice International. This deal allows Harris to bolster its field operations product offering while lending dataVoice additional organizational infrastructure. Harris, founded in Ontario, Canada in 1976,  provides a wide range of … Continue reading “Harris Group acquires dataVoice International”

Attention! IVR Update

It is time to upgrade! Security patches are no longer available for dataVoice IVRs running on OpenSuSE, therefore we are encouraging all dataVoice clients to upgrade their IVR within the next 12 months. We are currently deploying Ubuntu Server 16.04, which provides security updates through 2021, although more frequent updates may be advisable. All future … Continue reading “Attention! IVR Update”

Important Update Regarding EBlvd

dataVoice has relied on EBlvd for remote support of Windows machines at customer sites for over a decade. Other remote management mechanisms have now taken its place, and we have discontinued use of EBlvd. With EBlvd gone, it is now more important that the OpenVPN service on all dataVoice-supported systems remain running and connected. If … Continue reading “Important Update Regarding EBlvd”

Register For The 2016 dataVoice Customer Training Conference

What?  dataVoice 2016 Customer Training Conference When?  July 26 – 28, 2016 Where? Marriott Courtyard – John Q. Hammond Center – Allen, Texas ***Early Bird Registration – Be sure to take advantage of our ‘Early Bird’ registration fee of $600 per person.  Registrations received after May 31st, 2016 will be $750 per person. Details: The … Continue reading “Register For The 2016 dataVoice Customer Training Conference”