About: The Electric Department for New Bern, North Carolina, serves more than 21,000 commercial and residential customers distributed across Craven County. Founded in 1902, the organization was among the first … Continue reading “DataVoice supports growing New Bern, North Carolina”
Harris Utilities Group And PayGo Enter Into Strategic Relationship
Vancouver, BC and Atlanta, GA | Harris Utilities Group, a leading provider of advanced enterprise software solutions, and PayGo®, a leading provider of Prepay software and utility payment solutions have … Continue reading “Harris Utilities Group And PayGo Enter Into Strategic Relationship”
Winter work: Understanding the dangers of wind chill
Wind chill poses a serious threat to utility workers navigating the outdoors during the winter months, promoting the development of fast-moving, deadly health conditions.
Continue ReadingManaging wildfire response operations
Electric companies working in regions in which wildfires occur must address the hazards that accompany this work by developing and deploying response strategies that keep field crews safe, while facilitating power restoration.
Continue ReadingHow utilities can empower linemen through cutting-edge technology
There are numerous solutions on the market that can help utilities better support their linemen. Here are a few of those options.
Continue ReadingHow utilities can protect linemen from the summer heat
Electric companies must develop and deploy strategies for protecting linemen from the summer heat.
Continue ReadingReport: Hackers have infiltrated the US electrical grid
The U.S. Computer Emergency Readiness Team recently released an explosive report outlining numerous instances in which hackers targeted critical American infrastructure, including the national power grid.
Continue ReadingHow utilities are helping customers reduce their electric bills
Many utilities have begun implementing strategies aimed at reducing customer electric bills and cultivating loyalty in an increasingly competitive environment. Here are some of those methodologies.
Continue ReadingCan blockchain technology transform the U.S. power grid?
In recent years, utilities have been looking for innovations capable of accelerating power grid modernization. Blockchain has the potential to support such efforts.
Continue ReadingHow utilities can leverage technology to overcome staffing challenges
Technology has the potential to address a significant issue affecting electric companies, one that extends far beyond grid management or service delivery: lagging workforce growth and development.
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