News Archives | dataVoice International Inc

DataVoice supports growing New Bern, North Carolina

About: The Electric Department for New Bern, North Carolina, serves more than 21,000 commercial and residential customers distributed across Craven County. Founded in 1902, the organization was among the first … Continue reading “DataVoice supports growing New Bern, North Carolina”

Harris Utilities Group And PayGo Enter Into Strategic Relationship

Vancouver, BC and Atlanta, GA | Harris Utilities Group, a leading provider of advanced enterprise software solutions, and PayGo®, a leading provider of Prepay software and utility payment solutions have … Continue reading “Harris Utilities Group And PayGo Enter Into Strategic Relationship”

Winter work: Understanding the dangers of wind chill

Wind chill poses a serious threat to utility workers navigating the outdoors during the winter months, promoting the development of fast-moving, deadly health conditions.

Managing wildfire response operations

Electric companies working in regions in which wildfires occur must address the hazards that accompany this work by developing and deploying response strategies that keep field crews safe, while facilitating power restoration.

How utilities can empower linemen through cutting-edge technology

There are numerous solutions on the market that can help utilities better support their linemen. Here are a few of those options.

How utilities can protect linemen from the summer heat

Electric companies must develop and deploy strategies for protecting linemen from the summer heat.

Report: Hackers have infiltrated the US electrical grid

The U.S. Computer Emergency Readiness Team recently released an explosive report outlining numerous instances in which hackers targeted critical American infrastructure, including the national power grid.

How utilities are helping customers reduce their electric bills

Many utilities have begun implementing strategies aimed at reducing customer electric bills and cultivating loyalty in an increasingly competitive environment. Here are some of those methodologies.

Can blockchain technology transform the U.S. power grid?

In recent years, utilities have been looking for innovations capable of accelerating power grid modernization. Blockchain has the potential to support such efforts.

How utilities can leverage technology to overcome staffing challenges

Technology has the potential to address a significant issue affecting electric companies, one that extends far beyond grid management or service delivery: lagging workforce growth and development.