Utilities can prepare for outages with technology from DataVoice.
Continue ReadingWhy mobile applications accelerate storm cleanup operations
Mobile applications facilitate post disaster-recovery operations.
Continue ReadingHow electric companies can effectively prepare for large-scale hurricanes
Power providers that have not yet made hurricane preparedness plans should consider developing such strategies.
Continue ReadingHow electric companies can prepare for the winter ahead
Utility companies must prepare for the winter ahead.
Continue ReadingEmbracing customer self-service with mobile, IVR technology
Customers prefer self-service strategies over more traditional support methods.
Continue ReadingMobile workforce management software in the utility sector
Utilities have much to gain from mobile workforce management software.
Continue ReadingUnderstanding smart meter technology
Smart metersĀ not only form the basis for industry-wide technological advancement but also empower both the utility and the customer.
Continue ReadingImportant Update Regarding EBlvd
DataVoice has relied on EBlvd for remote support of Windows machines at customer sites for over a decade. Other remote management mechanisms have now taken its place, and we have … Continue reading “Important Update Regarding EBlvd”
Mobile utility applications improve safety in the field
Mobile applicationsĀ not only usher in new business opportunities but also streamline and solidify the operation, facilitating new-and-improved workflows that improve productivity and workplace safety.
Continue ReadingCybersecurity and the electrical grid: How utilities can help
Utilities must prepare their backend systems for cyberattackers looking to cause service disruptions.
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