To invest in any new technology, utility leaders need to see evidence that it can deliver real results. Otherwise, it’s hard to justify a budget line item. Fortunately, there is … Continue reading “Outage response with an OMS: Faster, smoother, less wasteful”
Empower your utility by integrating your OMS with other systems
The true power of a modern outage management system (OMS) doesn’t come from that single piece of software. Rather, utilities can integrate their OMS deployments with other key technology tools … Continue reading “Empower your utility by integrating your OMS with other systems”
How far has outage management technology come – and what’s next?
Utilities know their relationship with customers is based on trust. Consumers of power, water and gas rely on their utility providers to keep service consistent, and to quickly rectify any … Continue reading “How far has outage management technology come – and what’s next?”
OMS energy and outage response
The way your electric utility organization responds to energy outages may define it in the eyes of members. This means reduced outage durations can translate into better relationships with your … Continue reading “OMS energy and outage response”
5 Keys to Mitigate a Utility Outage
Utilities’ power outage mitigation strategies can play a large role in determining how members perceive their local providers. If you have an effective strategy in place to counteract an outage, … Continue reading “5 Keys to Mitigate a Utility Outage”
Utility management solutions for gas, electric and water
Creating efficient workflows within your utility office isn’t easy if the company lacks the right technology. Finding the right software solutions is a way to simultaneously empower your team and … Continue reading “Utility management solutions for gas, electric and water”
An overview of power outage management systems and solutions
In an era when utilities are dealing with opposing trends – aging infrastructure is increasing the risk of outages, yet members’ expectations and standards have never been higher – technology … Continue reading “An overview of power outage management systems and solutions”
Getting Linemen Technology Tools They’ll Want to Use
All utilities count on their field teams to keep their systems up and running, performing potentially dangerous hands-on work on tight schedules and struggling against the elements. Giving linemen new … Continue reading “Getting Linemen Technology Tools They’ll Want to Use”
How to leverage an OMS during a water outage
When water service outages occur, the water utility for the region is judged by the comprehensiveness and speed of its response. Organizations that have not yet updated their technology to … Continue reading “How to leverage an OMS during a water outage”
Augmented Reality Tech for Utilities: Bring Data into the Real World
Utilities using technology intelligently have spent the past few years increasing their engagement with data, integrating exact information on the sources and locations of disruptions into their workflows. This is … Continue reading “Augmented Reality Tech for Utilities: Bring Data into the Real World”