Restoring power after interruptions and outages is one of your primary roles as a utility provider. While dealing with these issues has been a feature of utility operations from the … Continue reading “What to know about power outage restoration”
How Can Utility Customers Report an Outage?
When there is a utility outage, it’s up to the responsible provider to restore power, water or gas as soon as possible. If there is an effective outage management system … Continue reading “How Can Utility Customers Report an Outage?”
The importance of utility communications
Utilities have the potential to change their operations for the better through a careful application of new technology. This can take many forms, and as the momentum behind new deployments … Continue reading “The importance of utility communications”
More Complex Power Grids Require Advanced Outage Management Tools
Today’s electrical utilities are stuck between two worlds, moving into a promising future while still burdened by legacy technology. Large numbers of new customers are signing up to receive power, … Continue reading “More Complex Power Grids Require Advanced Outage Management Tools”
What utility solutions are best for your organization’s needs?
The steady march of technology has had an impact on every aspect of business and personal communications and interactions. The utility sector is no different from the rest of the … Continue reading “What utility solutions are best for your organization’s needs?”
Woodruff Electric Cooperative Case Study
ABOUT: Woodruff Electric Cooperative manages approximately 4,500 miles of electrical distribution line in northeast Arkansas. Founded in 1937, the utility now serves more than 17,000 households in Cross, Lee, Monroe, … Continue reading “Woodruff Electric Cooperative Case Study”
DataVoice helps America’s first electric co-op move forward
ABOUT: The Alcorn County Electric Power Association serves 19,000 businesses and residents located in Alcorn County in North Mississippi. Established in 1934 through funding from the Tennessee Valley Authority, ACE … Continue reading “DataVoice helps America’s first electric co-op move forward”
DataVoice helps an Apex, North Carolina utility expand its operational capabilities
ABOUT: Town of Apex Electric Utilities serves approximately 20,895 commercial and residential customers located in and around Apex, North Carolina. Founded in 1917, the public utility manages three substations and … Continue reading “DataVoice helps an Apex, North Carolina utility expand its operational capabilities”
Sequachee Valley Electric Cooperative Case Study
ABOUT: Sequachee Valley Electric Cooperative oversees electrical distribution lines in Southeastern Tennessee. Founded in 1939, the utility provides power to more than 35,000 residents in Bledsoe, Grundy, Marion, Sequatchie and … Continue reading “Sequachee Valley Electric Cooperative Case Study”
DataVoice helps the city of Gastonia, North Carolina, improve its electrical and water services
ABOUT: The Electric Division of the City of Gastonia, North Carolina, serves more than 28,000 commercial, industrial and residential customers across Gaston County. Founded in 1900, the utility distributes approximately … Continue reading “DataVoice helps the city of Gastonia, North Carolina, improve its electrical and water services”