Advanced metering infrastructure (AMI) provides a clear way for utility providers to become quicker and more effective in the way they monitor resource generation and consumption, but are organizations actually … Continue reading “Is your utility making the most of AMI?”
Connect with modern utility customers through mobile apps
There’s an app for everything today, or at least that’s how it seems. Anything possible on a computer is also available via smartphone or tablet, powered by user-friendly applications. If … Continue reading “Connect with modern utility customers through mobile apps”
5 reasons utility software enhances efficiency
While many utility providers are still relying on manual processes for important functions such as outage management and customer communication, the limitations of this model are starting to show. Too … Continue reading “5 reasons utility software enhances efficiency”
Winter brings extra utility outage hazards: Be prepared with a new OMS
While every season brings its own hazards and risks for utility providers’ ability to bring consistent service to their customers, the winter can be especially harsh. The risks associated with … Continue reading “Winter brings extra utility outage hazards: Be prepared with a new OMS”
Don’t let excessive paperwork bog down your utility’s outage management
When searching for factors that are limiting your utility’s workflows and making your organization less efficient, paperwork may not spring immediately to mind. After all, tasks such as filing reports … Continue reading “Don’t let excessive paperwork bog down your utility’s outage management”
dataVoice Launching New Customer Support Software
dataVoice support department is moving to a new “Team Support” application. When submitting a new service request via email (support@datavoiceint.com) or phone, you will receive an automated reply indicating a … Continue reading “dataVoice Launching New Customer Support Software”
dataVoice Begins Augmented Reality Project
dataVoice has launched an Augmented Reality/Virtual Reality Initiative. This project involves three basic use cases for AR in the field: View Work Items in glasses (from Lineman App) “See You … Continue reading “dataVoice Begins Augmented Reality Project”