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Electric OMS: Managing Notifications with a connected electric model
October 6, 2021 @ 2:00 pm - 3:00 pm CDTFree
|When, Who and What: When should a notification go out? Who is going to get a notification? What will it say? The purpose of this class is to help you send accurate information to your customers/members about their outage. We will discuss switching, nested outages, estimated restore times, canceling outages and when it is appropriate to skip notifications.