Have you forgotten some of your basic training? Are you fuzzy on the specifics of how to deal with difficult situations? Perhaps you were not even working at your utility when it first deployed the DataVoice solution. This is the session for you. This class is intended for users who have experience working in the … Continue reading "Dispatcher OMS Refresher Training"
Have you forgotten some of your basic training? Are you fuzzy on the specifics of how to deal with difficult situations? Perhaps you were not even working at your utility when it first deployed the DataVoice solution. This is the session for you. This class is intended for users who have experience working in the … Continue reading "Dispatcher OMS Refresher Training"
Instructional and scenario training for entering tickets using the new ticket entry screens, Instructor led training $225 per registered attendee. Class is limited to 10 students. Billing will be done after class. Free training videos are available via the Portal.