dataVoice International Inc

Case Study: Wise Electric

Case Study: Steele Waseca

Case Study: New Bern, North Carolina

Case Study: Apex, North Carolina

Case Study: Alcorn County, Mississippi

Case Study: Gastonia, North Carolina

Case Study: Dixie Electric

Case Study: Wilson Energy

Case Study: Cedar Falls Utilities

Case Study: The Appalachian Electric Cooperative

Case Study: Woodruff Electric Cooperative

Case Study: Sequachee Valley Electric Cooperative

Testimonials

Since we have deployed the dataVoice OMS, we have been able to significantly improve our response times. We are able to detect an outage, dispatch a crew and restore the outage without receiving a single call in our dispatch department.

Jim GreerAppalachian Electric

You all demonstrate what true customer support is all about, and that enabled us to do the same for our customers. I am reminded of the old saying that “Information is power” and your system truly epitomizes this.

Jeffrey Rehberg, Grady Electric Membership Corp.

Our Techs have all taken to the App quite happily and find it very easy to operate. They love having so much information available in the field, and they feel more productive because they can research the information on their own and do not have to wait on a Rep to call them back. Your developers have done an outstanding job.

Laura A. McCoyCustomer Care Jr Solutions Analyst

We chose dataVoice for two basic reasons— price and flexibility. When I think of dataVoice International, the words that come to mind are flexibility, efficiency, customer-oriented, and easy to learn and use.

Abdiel Leon, Magic Valley Electric

When we purchased the system 10 years ago, we bought the best system in the market. We still think we have the best system today.

Mark Scheibe, Maquoketa Valley Electric

I want to personally thank you for your patience and willingness to work with me, and the great support the entire group of folks at dataVoice have extended to Haywood on clearing up some self-inflicted issues.

Haywood EMC

It’s really nice working with folks who will put in the extra effort for their customers!

Mark M. Young, Woodruff Electric Cooperative Corp.