Since we have deployed the DataVoice OMS, we have been able to significantly improve our response times. We are able to detect an outage, dispatch a crew and restore the outage without receiving a single call in our dispatch department.

Since we have deployed the DataVoice OMS, we have been able to significantly improve our response times. We are able to detect an outage, dispatch a crew and restore the outage without receiving a single call in our dispatch department.