DataVoice Apprise

Keep managers apprised

Solutions for Electric Utilities
Solutions for Water Utilities
Solutions for Fiber Utilities
Mobile App
Mobile app
Trusted by
65 utilities
20 states
24 hours a day, 7 days a week
Text SMS
Mobile App

Mobile app for managers

Supervisors and managers must monitor the customer service and operations departments to meet reliability goals and customer expectations. With DataVoice Apprise, personnel can leverage mobile technology to facilitate accurate, on-the-spot decision making and ultimately stay on top of operational objectives.

Notifications and Dashboards

With the manager smartphone application, utility leaders can stay informed, even when away from the office. Users can view current outage statuses and track crews using any mobile device. The application provides data on the total number of affected customers via an interactive Google map, meaning managers can zoom into outages and access street view to scope out on-the-ground conditions. When paired with an AVL solution, the manager application can also display crew locations and key service vehicle metrics such as rate of speed and idle time. This combination also allows supervisors to view outages by substation, feeder, district or county.

Screenshots of application user interface

Success stories

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