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When it comes to service outages, customers don't want to wonder what's going on, they want to know. The DataVoice Outage Management System enables utilities to send proactive notifications across multiple channels, including text, email, phone (IVR), web, and mobile apps.

As an electricity provider, your organization has a simple mission: Keep the power on for your customers. Every year, powerful storms make that mission more difficult.

This process of technology-aided outage management and service restoration can go even better when every employee has an easy grasp of how the OMS works. This is where a user-friendly OMS can prove its worth.

Utilities can integrate their OMS deployments with other key technology tools to enable powerful benefits for multiple departments and strengthen their ability to respond to any disruptions or interruptions.

Popular by some for their cuteness factor, many utilities consider squirrels major threats because they are often the cause of power outages.